Supporting a Culture of Safety, Quality and Kindness: A Code of Conduct for Health and Social Service Providers was developed by the Department of Health.
Supporting a Culture of Safety, Quality and Kindness: A Code of Conduct for Health and Social Service Providers (PDF, 388 KB, 22 pages)
The Code of Conduct applies to all health and social service providers and individuals acting on behalf of those service providers.
The primary objective of the Code is to ensure the safety of those that access our health and social services, while striving to ensure that the quality of these services is always improving.
The Code outlines responsibilities at four levels which set out the standards in relation to promoting and achieving an optimal safety culture, corporate and clinical governance and performance. These four levels include Board, Executives, Employees (all staff including direct employees, agency, contractors, students, interns, volunteers etc) and Employees with responsibility for managing and coordinating staff, resources and performance. The responsibilities are divided into four themes: Leadership and Behaviour, Governance, Systems and Supporting the Code.
This Code of Conduct forms part of the terms and conditions of all staff. As such, it is incumbent on the HSE and Section 38 hospitals and agencies to ensure that all staff receive a copy of the Code and are informed that it forms part of their terms and conditions of employment.
HR Circular 062/2020 (PDF, 315 KB, 2 pages)
