Contacts, FAQs & Useful Links

Frequently Asked Questions

The DIME Team have developed a few FAQ documents to assist both NCHDs, Medical HR / Manpower departments, Occupational Health departments, as well as the Post Graduate Training bodies when interacting with both the NER (NER App & National Employment Record Web Portal) & DIME ( Doctors Integrated Management E-System) systems. 

NER App FAQs

The FAQ Guide will assist NCHDs when interacting with National Employment Record (NER) App 

NCHD NER FAQs

The FAQ Guide will assist NCHDs when interacting with National Employment Record

Medical HR FAQs

The FAQ Guide Medical HR will assist you when interacting through the DIME portal with your NCHDs accounts.

E-Portfolio FAQs

NDTP have developed a Frequently Asked Questions Document for both NCHDs and Supervising Clinicians/Consultants regarding the E-Portfolio Logbook

Occupational Health FAQs

The FAQ Guide will assist Occ Health Users when interacting through the DIME portal with your NCHDs accounts.

Post Graduate Training Bodies FAQs

The FAQ Guide will assist the Post Graduate Training Body Users when assigning Training Attributes through the DIME portal.

DIME Team Contact Information

For Training Support Scheme (TSS) & Clinical Course Exam Refund Scheme (CCERS) related queries please email doctors@hse.ie.

For Consultant CAP Application related queries please email consultant.applications@hse.ie

Should you require any assistance troubleshooting within DIME or the NER Portal, please contact the DIME Team at dime.team@hse.ie

Please note that these emails are monitored Monday to Friday.

Useful Links

NCHD National Employment Record (NER Portal)

DIME System

NER Portal and DIME System User Guides

The DIME Team in HSE NDTP have developed a few User Guides to assist both NCHDs, Medical HR / Manpower, Occupational Health departments, as well as the Post Graduate Training Bodies when interacting with both the NER (National Employment Record Portal) and DIME ( Doctors Integrated Management E-System) systems.

Revenue Information - Guidance for NCHDs Rotating

Employer registered numbers 2022

NER App DPIN Document  -  Final DPIN - NER App

NER MS Authenticator App Issues for International NCHDs  -  International-MS-App-issues-Fix

NCHD Mandatory Training Matrix - Mandatory Training Matrix May 2024