Frequently Asked Questions
The DIME Team have developed a few FAQ documents to assist both NCHDs, Medical HR / Manpower departments, Occupational Health departments, as well as the Post Graduate Training bodies when interacting with both the NER (NER App & National Employment Record Web Portal) & DIME ( Doctors Integrated Management E-System) systems.
NER App FAQs
The FAQ Guide will assist NCHDs when interacting with National Employment Record (NER) App
NCHD NER FAQs
The FAQ Guide will assist NCHDs when interacting with National Employment Record
Medical HR FAQs
The FAQ Guide Medical HR will assist you when interacting through the DIME portal with your NCHDs accounts.
E-Portfolio FAQs
NDTP have developed a Frequently Asked Questions Document for both NCHDs and Supervising Clinicians/Consultants regarding the E-Portfolio Logbook
Occupational Health FAQs
The FAQ Guide will assist Occ Health Users when interacting through the DIME portal with your NCHDs accounts.
Post Graduate Training Bodies FAQs
The FAQ Guide will assist the Post Graduate Training Body Users when assigning Training Attributes through the DIME portal.
DIME Team Contact Information
For Training Support Scheme (TSS) & Clinical Course Exam Refund Scheme (CCERS) related queries please email doctors@hse.ie.
For Consultant CAP Application related queries please email consultant.applications@hse.ie
Should you require any assistance troubleshooting within DIME or the NER Portal, please contact the DIME Team at dime.team@hse.ie.
Please note that these emails are monitored Monday to Friday.
Useful Links
NCHD National Employment Record (NER Portal)
DIME System
NER Portal and DIME System User Guides
The DIME Team in HSE NDTP have developed a few User Guides to assist both NCHDs, Medical HR / Manpower, Occupational Health departments, as well as the Post Graduate Training Bodies when interacting with both the NER (National Employment Record Portal) and DIME ( Doctors Integrated Management E-System) systems.
Revenue Information - Guidance for NCHDs Rotating
Employer registered numbers 2022
NER App DPIN Document - Final DPIN - NER App
NER MS Authenticator App Issues for International NCHDs - International-MS-App-issues-Fix
NCHD Mandatory Training Matrix - Mandatory Training Matrix May 2024