HSE Business Continuity Management 2025

Our focus is on being better able to anticipate and prepare for unforeseen threats which could cause disruption to our primary purpose as an organisation, to provide exceptional health and social care services to all those we serve.

In an era marked by rapid advancements in medical technology and evolving population needs, the need for a resilient, adaptable, and integrated healthcare system is more critical than ever. The Business Continuity Management Policy and Handbook 2025, when used in conjunction with other frameworks and policies in the HSE, aims to continue to support our dedication to respond as effectively as possible when something unforeseen disrupts health and social care services and challenges our resilience as an organisation. Ensuring the effective continuity and timely recovery of critical health and social care services is paramount when such threats materialise into events.

The Business Continuity Management Policy and Handbook 2025 acts to standardize and align our business continuity strategies today with global best practices. It will help enable us to continue to provide essential health and social care services and support services to our communities, even in the face of unforeseen events.

The policy and accompanying handbook aims to advise and assist healthcare professionals, managers, and other critical workers across the country on how they can best prepare their functions and services to deal with the impacts of disruptions to patient and service user care while also always maintaining the safety and well-being of our staff as a priority.

We have, in recent years, proven that we are a resilient organisation, responding when needed to unprecedented events such as the COVID-19 pandemic and the cyber-attack incident. The policy will build on the inherent resilience of our people and our organisation by providing new guidance and a formal, structured approach to deal with threats and events, which can impact the continuity of critical health and social care services.