The aim of the HSE Patient Flow Academy is to improve patient flow by supporting staff to identify, define and improve processes, pathways and systems for the safe and timely delivery of care. This is driven by a culture of continuous improvement, collaboration and sharing of what works well for sites.
Webinars about Patient Flow for HSE staff
To support collaboration and the sharing of best practice, the HSE Patient Flow Academy regularly hosts webinars focused on key topics related to patient flow. These webinars are hosted by patient flow experts and frontline HSE staff with responsibilities in managing patient flow.
Please find previously recorded webinars at the link below on topics including:
- Integrated operations
- Valuing patient time
- Management of the care of the older person
- Urgent and emergency care transformation projects
A series of Patient Flow Academy webinars for HSE staff
Resources about Patient Flow
A number of resources, including videos from different sites, are being developed.
Patient Flow Academy Conference 2024
The HSE Patient Flow Academy Conference was held on 13th November 2024 in the Gibson Hotel, Dublin. The theme of the conference was ‘Changing Outcomes, Improving Together.’
The purpose of the HSE Patient Flow Academy conference was to bring our healthcare staff together to share and collaborate on good practices around patient flow and safety and to encourage innovation. Conference recordings are available at the link below:
Patient Flow Academy Conference 2024
Excellence Awards
The Patient Flow Academy, in collaboration with the Spark Innovation Programme, were delighted to introduce the inaugural Patient Flow Academy Excellence Awards in 2024.
These awards recognised and celebrated projects which aimed to improve patient flow and provided an opportunity to share examples of initiatives which have led to improved patient flow with other sites and services. These awards were presented to recipients at the Patient Flow Academy Conference 2024.
Please see the link below for further details on the awarded projects including project synopses and presentations.
Patient Flow Academy Conference 2024.
There are plans for further patient flow award calls in 2025, in collaboration with the HSE Spark Innovation Programme. Further details on these award calls will be published on the Patient Flow Academy webpage in 2025.
