Community Healthcare Services are the broad range of services that are provided outside of the acute hospital system and includes Primary Care, Social Care, Mental Health and Health & Wellbeing Services.
- Community Healthcare Cavan, Donegal, Leitrim, Monaghan and Sligo
Reviewers:
- Philip Judge
- Bernadette McManus
- Emma Ball
- Anthony Wadd
- Denise Curran
- Colin McCann
Consumer Services Office Email: consumerservicesoffice.cho1@hse.ie
The information above is valid as of the 23/08/2023 and will be next reviewed/updated on the 30/01/2024
- Community Healthcare West
Reviewers:
- Seamus Beirne, Primary Care
- Michelle Egan, Primary Care
- Emma Naughton, Primary Care (Galway)
- Paula Whyte, Mental Health / Primary Care (Roscommon)
- Eamon Hannan, Mental Health
- John Canny, Mental Health
- Gerard McCormack, Older People Services
- Miriam McGuinness, Older People Services
- Siobhan O’Sullivan, Older People Services
- Damien Woods, Older People Services
- Pat McHale, Finance
- Dermot Dawson, Finance
- Niall Beatty, Chief Officer's Office
- Denise Healy QSSI
- Adrienne Lynam, Health Promotion & Improvement
- Patricia Dever, Covid Services
- Laurence Gaughan Health & Wellbeing Division
- Pauline Levins, Safeguarding & Protection Team
- Aoife O’Donohue, Disability Services General Manger
- Padraic Carolan, Disability Social Care
- Mary Owens, Disability Social Care.
The information above is valid as of the 19/04/2024 and will be next reviewed/updated on the 01/11/2024.
To request a review of the recommendations made in your complaint outcome under the YSYS Complaints Policy please contact Emma Howley, Service Feedback Manager, CHO2. Servicefeedback.CHO2@hse.ie
Mid West Community Healthcare
- Anna Marie Nagle
- Lorna O'Neill
- Seamus Dilleen
- Fearghal Gray
- Carmel McLaughlin
- Patricia O'Rourke
- Marie O'Flynn
- Ellen Rush
- Sheila Ryan
- Mary O'Malley
- Marie Gleeson
The information above is valid as at 11/10/2024 and will next be updated on 11/04/2025
- Cork Kerry Community Healthcare
Reviewers:
- Annette Logan
- Aileen O'Neill
- Angela O'Neill
- Cathal Keohane
- Daniel Flynn
- David Lane
- Denise McShane
- Gabrielle O'Keeffe
- Jackie Daly
- Jennie Synott
- Kathleen O'Mahony
- Lorraine Egan
- Mairead Harrington
- Mari O’Donovan
- Mary G.O'Mahony
- Michael Moriarty
- Miriam Tobin
- Patricia O'Neill
- Priscilla Lynch
- Susanne O'Sullivan
The information above is valid as of 02/02/2024 and will be next reviewed/updated on 02/08/2024
- South East Community Healthcare
To request a review of the recommendations made in your complaint outcome under the YSYS Complaints Policy please contact Anne Canty, Complaints Manger SECH at ann.canty@hse.ie.
- HSE Community Healthcare East
Reviewers:
- Patricia McEvoy
- Susan Moy
- Kevin Madigan
- John O’Donovan
- Imelda Halton
- Kristen Murphy
When seeking a review of your complaint please contact the complaints manager at the following email address:
Ann.Roche1@hse.ie
List valid 15.03.2024. Next updated 15.09.2024.
- Dublin South, Kildare and West Wicklow Community Healthcare
Reviewers:
- Candice Whitfield
- John Cullen
- Mary McGrath
- Eileen Burke
- Kevin Brady
- Sinead Reynolds
- Ger Peelo
- Karen Heavey
The information above is valid as of 23/08/2023 and will be next reviewed or updated on 23/02/2024.
Any queries in relation to the above information please contact Sarah Walshe, Complaints Manager, DSKWW Community Healthcare. Email: cho7.complaints@hse.ie
-
Community Health Care Midlands, Louth, Meath.
Reviewers:
- Wanetta Duff
- Donal Fitzsimons
- Emma Gonoud
- Breege Donoghue
- Martina Lennon
- Claire Donnelly
- Grainne McGill
- Martina Ralph
- Margaret Kelleher
- Mary Gorman
- Mary O’Hare
To request a review of the recommendations made in your complaint outcome under the YSYS Complaints Policy please contact Carmel Lally, Consumer Services Manager, carmel.lally@hse.ie.
The information above is valid as of the 26/07/2024 and will be next reviewed/updated on the 25/01/2025.
- CHO Dublin North City and County
If a service user is not satisfied with the outcome of a complaint they can seek a HSE internal review by contacting the Complaint Manager, Elaine McGuinness at elaine.mcguinness5@hse.ie who will assign a Review Officer.
Review Officers in CHO DNCC are:
- AnneMarie Donohue - General Manager Mental Health
- Michelle Forde - General Manager Primary Care, Dublin North West
- Brian Kirwan - General Manager Social Inclusion
- Patrick Gargan - General Manger Older Persons
- Enda Doody - General Manager Disabilities
- Caroline Gourley - Director of Nursing
- Fiacra McGuirk - General Manager Vaccination Services and Orthodontics
Alternatively Service Users are also entitled to refer a complaint directly to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use. The best way to contact the Ombudsman is by:
Clicking: on the ‘Make a Complaint’ link at ombudsman.ie
Writing: to Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773
Calling: the Ombudsman on 01 639 5600 if you have any queries.
This information is valid at 01/10/2024 and will be updated on 31/01/2025.
