Complaints Officers: Longford/Westmeath

In line with the HSE Your Service Your Say Policy Community Healthcare Organisation Midlands, Louth and Meath welcome all feedback, including complaints.

Complaints, compliments and feedback can be emailed to yoursay@hse.ie, and this feedback may be referred for further action by a Complaint Officer if required under the procedures.

Listed below are officers delegated with authority to act on complaints. While this list is updated bi-annually appointments may be subject to change according to operational requirements and therefore current information for contact is available on request from CHO8.Consumerservices@hse.ie

Complaint Procedures are listed under Section 8 of Public Awareness of Complaints Procedures of the Health Act 2004 (Complaints) Regulations 2006.

Download the HSE Your Service Your Say Policy.

Service Users are also entitled to refer a complaint directly to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use. The best way to contact the Ombudsman is by:

Community and Primary Care Complaints Officers: Longford/Westmeath
Service Area Name Role Email County 
 Primary Care Veronica Brennan County Manager Longford, Health Centre, St. Joseph's Care Centre Campus, Dublin Road, Longford. N39 KR23  veronica.brennan@hse.ie Longford 
Primary Care Teresa Kennedy Westmeath County Manager, Health Centre, Longford Road, Mullingar, Co. Westmeath teresa.kennedy2@hse.ie Westmeath
Primary Care Margaret Nally Director of Public Health Nursing, Longford/Westmeath, Primary Care Centre, Harbour Road, Mullingar, Co. Westmeath margaret.nally@hse.ie Longford & Westmeath
Social Care - Disability Services Eva Hayes Regional Director of Nursing, Intellectual Disability Residential Services, Springfield Centre, St Loman's Campus, Mullingar, Co. Westmeath eva.hayes@hse.ie Longford & Westmeath
Social Care - Disability Services Lesley Hynes Co-Ordinator Adult Day Services, Health Centre, Longford Road, Mullingar Lesley.Hynes2@hse.ie Longford & Westmeath
Social Care - Older Persons Anne Naughton Manager Older Person Service Longford Westmeath, St Vincent's Care Centre, Coosan Road, Athlone Co Westmeath N37 A3K5  anne.naughton@hse.ie Longford & Westmeath
Social Care - Older Persons Sherry Bautista Director Of Nursing, St Josephs Care Centre Longford, Dublin Road, Longford sherry.bautista@hse.ie Longford
Social Care - Older Persons Robert Kelly Home Support Manager, Health Centre, Longford Road, Mullingar, Co. Westmeath robert.kelly5@hse.ie Longford & Westmeath
Social Care - Older Persons Shirley Quinn Interim Director of Nursing, Cluain Lir Community Nursing Unit, Longford Road, Mullingar, Co. Westmeath. N91 T267 shirley.quinn@hse.ie Westmeath
Social Care - Older Persons Katherine Saavedra Interim Director of Nursing, St. Vincent’s Care Centre, Coosan Road, Athlone, Co Westmeath Katherine.saavedra@hse.ie Westmeath
Social Care - Older Persons Antoinette Ahearn Business Manager Office of the Head of service  Older Persons , Health Centre, Longford Road, Mullingar, Co Westmeath. antoinette.ahearn@hse.ie CHO8
Mental Health Noeleen Flanagan Operations Manager, St Loman's Campus, Mullingar, Co. Westmeath. patriciam.kavanagh@hse.ie Longford & Westmeath
Mental Health Muireann McKeown Hospital Administrator, St. Loman's Hospital, Springfield, Mullingar, Co. Westmeath noeleen.flanagan@hse.ie Longford & Westmeath
QSSI   Carmel Lally QSSI, 23B Lough Sheever Park,  Robinstown, Mullingar carmel.lally@hse.ie CHO8

The information above is valid as of the 26/07/2024 and will be next reviewed/updated on the 25/01/2025

Any queries in relation to the above information please contact Carmel Lally, Consumer Services Manager, MLM CHO at CHO8.Consumerservices@hse.ie