In line with the HSE Your Service Your Say Policy Community Healthcare Organisation Dublin North City and County welcome all feedback, including complaints.
Complaints, compliments and feedback can be emailed to yoursay@hse.ie, this feedback may be referred for further action by a Complaint Officer if required under the procedures.
Listed below are officers delegated with authority to act on complaints. While this list is updated bi-annually appointments may be subject to change according to operational requirements and therefore current information for contact is available on request from CHO8.Consumerservices@hse.ie
Complaint Procedures are listed under Section 8 of Public Awareness of Complaints Procedures of the Health Act 2004 (Complaints) Regulations 2006.
Download the HSE Your Service Your Say Policy
Service Users are also entitled to refer a complaint directly to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use. The best way to contact the Ombudsman is by:
Community and Primary Care Complaints Officers: Laois/Offaly/Longford/Westmeath
| Service Area |
Name |
Title |
Email |
County |
| Health & Wellbeing |
Imelda Fox |
Business Manager, Health & Well Being, Floor 2, Scott Building, MRHT, Arden Road, Tullamore, Co. Offaly. R35 NY51 |
Imelda.fox@hse.ie |
Midlands -Laois/Offaly/ Longford/Westmeath |
| Mental Health |
Noeleen Flanagan |
Operations Manager, St Loman's Campus, Mullingar, Co. Westmeath. |
noeleen.flanagan@hse.ie |
Midlands -Laois/Offaly/ Longford/Westmeath |
| Mental Health |
Mark Jeffrey |
Business Manager, Midlands Mental Health Services, St. Fintan's Hospital, Dublin Road, Portlaoise, Co. Laois. |
mark.jeffrey@hse.ie |
Midlands -Laois/Offaly/ Longford/Westmeath |
| Primary Care |
Mary Coughlan |
Manager MIDOC out of Hours Service, Beck House, Kilbride St. Tullamore, Co. Offaly. |
maryA.Coughlan@hse.ie |
Midlands -Laois/Offaly/ Longford/Westmeath |
| Primary Care |
Fran Byrne |
HSE Regional Addiction Manager for Midlands & Louth Meath, Cluainn Lir Campus, Longford Road, Mullingar, Co. Westmeath. |
fran.byrne@hse.ie |
Midlands -Laois/Offaly/ Longford/Westmeath |
| Primary Care |
Breege Doherty |
Superintendent Registrar , HSE Area office, Arden Road , Tullamore, Co. Offaly. |
breege.doherty1@hse.ie |
Midlands -Laois/Offaly/ Longford/Westmeath |
| Primary Care |
Mary Hurley |
Principle Dental Surgeon, Dental Dept, Health Centre, Dublin Road, Portlaoise, Co. Laois. R32 ED81 |
Mary.Hurley@hse.ie |
Midlands -Laois/Offaly/ Longford/Westmeath |
| Primary Care |
Mairead Casey |
Service Manager MIDOC out of Hours Service, Beck House. Kilbride St. Tullamore, Co. Offaly |
mairead.casey@hse.ie |
Midlands -Laois/Offaly/ Longford/Westmeath |
The information above is valid as of the 15/01/2024 and will be next reviewed/updated on the 15/07/2024
Any queries in relation to the above information please contact Carmel Lally, Consumer Services Manager, MLM CHO at CHO8.Consumerservices@hse.ie
