Complaints Officers: Dublin South West

Dublin South, Kildare and West Wicklow Community Healthcare welcome all types of feedback. Please use this link for information on how to provide feedback (complaints and/or compliments) on our services. https://www2.hse.ie/complaints-feedback/

Complaint Procedures are listed under Section 8 of Public Awareness of Complaints Procedures of the Health Act 2004 (Complaints) Regulations 2006. These procedures can be found on the following link.  https://www.irishstatutebook.ie/eli/2006/si/652/made/en/print

The HSE Your Service Your Say Policy can be downloaded here  https://www.hse.ie/eng/about/who/complaints/ysysguidance/ysys2017.pdf

Name

Title

Area

Phone

Email

Mark Dobson

Disability Services - Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Oak House, Millennium Park, Naas, Co. Kildare, W91 KDC2

045 931 567

DISCOM.CHO7@hse.ie

Nicola Gregg

Mental Health – Adult /Acute (Jonathan Swift) Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Oak House, Millennium Park, Naas, Co. Kildare, W91 KDC2

045 988 328

Nicola.gregg@hse.ie

Jason O’Connor

Mental Health – CAMHS Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Linn Dara, CAMHS, Cherry Orchard Hospital Campus, Ballyfermot, Dublin 10, D10 K033

01 795 6667

Jason.oconnor@hse.ie

Michael Kennedy

Mental Health (Acute Tallaght) - Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Oak House, Millennium Park, Naas, Co. Kildare, W91 KDC2

045 988 244

michael.kennedy@hse.ie

Elizabeth Branagan

Mental Health Kildare Services (Lakeview) - Complaint Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, St. Mary’s, Craddockstown Road, Naas East, Naas, Co Kildare

045 920 609

Elizabeth.Branagan@hse.ie

Anne Kearney

Older Person Services  Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Oak House, Millennium Park, Naas, Co. Kildare, W91 KDC2

045 880 400

cho7.opcomplaints@hse.ie

Nicole Nolan

Older Person Services  Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Oak House, Millennium Park, Naas, Co. Kildare, W91 KDC2

045 880 400

cho7.opcomplaints@hse.ie

Mary Murphy

Older Person Services  Complaints Officer

Dublin South, Kildare & West Wicklow Community Healthcare

Home Support Services

01 912 4718

cho7.opcomplaints@hse.ie

David Dooley

Older Person Services  Complaints Officer

Dublin South, Kildare & West Wicklow Community Healthcare

Nursing Home Support Office

045 920172

cho7.opcomplaints@hse.ie

Gillian Dempsey

Older Person Services  Complaints Officer

ICPOP KWW/NGH

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, ICPOP Team, St. Mary’s Craddockstown Road, Naas East, Naas, Co. Kildare, W91 NR29

045 920 691

cho7.opcomplaints@hse.ie

Alison Murphy

Older Person Services  Complaints Officer

ICPOP DSW/TUH

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, ICPOP Team, Integrated Care Hub, Clondalkin Primary Care Centre, Block B, Level 1, Boot Road, Clondalkin, Dublin 22, D22 V2C2

01 778 8010

cho7.opcomplaints@hse.ie

Berneen Laycock

Older Person Services  Complaints Officer

ICPOP DSC/DW/SJH

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, ICPOP Team, Blackthorn Unit, Cherry Orchard Hospital, Ballyfermot, Dublin 10,
D10 Y821

01 795 6280

cho7.opcomplaints@hse.ie

Annamma Abraham

Older Person Services Complaints Officer

Tymon North Community Nursing Unit

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, Tymon North Community Nursing Unit, Tymon North, Dublin 24, D24 Y2XD

01 795 8500

cho7.opcomplaints@hse.ie

Nelson Dsouza

Older Person Services Complaints Officer

Bellvilla Community Nursing Unit

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, Bellvilla Community Nursing Unit, 129 South Circular Road, Dublin 8, D08 TP2D

01 454 8033

cho7.opcomplaints@hse.ie

Mittu Alungal

Older Person Services Complaints Officer

The Meath Community Unit

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, The Meath Community Unit, 1-9 Heytesbury Street, Portobello, Dublin 8, D08 K3V9

01 707 7909

cho7.opcomplaints@hse.ie

Caroline Doran

Older Person Services Complaints Officer

St. Vincent’s Hospital, Athy

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, St. Vincent’s Hospital, Woodstock Street, Athy, Co Kildare, R14 AY22

059 864 3000

cho7.opcomplaints@hse.ie

Shann Morris

Older Person Services Complaints Officer

Chery Orchard Hospital

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, Nursing Administration, Cherry Orchard Hospital, Ballyfermot, Dublin 10, D10 Y821

01 795 5107

cho7.opcomplaints@hse.ie

Amy Murphy

Older Person Services Complaints Officer

Head of Older Person Services office

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, Oak House, Millennium Park, Naas, Co. Kildare, W91 KDC2

045 988 224

cho7.opcomplaints@hse.ie

Muire Donnelly

Older Person Services Complaints Officer

Meals on Wheels/Day Centres

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, Oak House, Millennium Park, Naas, Co. Kildare, W91 KDC2

045 988 369

cho7.opcomplaints@hse.ie

Jennith Ligue

Older Person Services Complaints Officer

Maynooth Community Nursing Unit

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, Maynooth Community Nursing Unit, Leinster Street, Maynooth, Co Kildare, W23 HT28

01 610 6351

cho7.opcomplaints@hse.ie

Emma Redmond

Older Person Services Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Older Person Services, Baltinglass Community Hospital, Newtownsaunders, Baltinglass, Co Wicklow, W91 EK59

059 648 1255

cho7.opcomplaints@hse.ie

Pat Peter Conway

Addiction Services - Complaints Officer

Addiction Services - CHO 7, Bridge House, Cherry Orchard Hospital, Ballyfermot, Dublin 10

076 695 5625

Patp.Conway@hse.ie

Shane Jordon

GP Unit GMS - Complaints Officer

Primary Care Unit, 52 Broomhill Road, Tallaght, Dublin 24.

01 463 2857

shane.jordan@hse.ie

Christian Kenny

Audiology Complaints Officer

HSE Dublin South, Kildare & West Wicklow Audiology Services, Russell Centre, Tallaght Cross West, Tallaght, Dublin D24 DH74

01 795 7606

christian.kenny@hse.ie

Siobhan Kennedy

Primary Care - Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Oak House, Millennium Park, Naas, Co. Kildare, W91 KDC2

045 882 527

compliments.complaintscho7pc@hse.ie

Dr. Catriona Roe

Principal Dental Surgeon - Complaints officer

HSE Dental Services – Meath Campus, 8 Heytesbury St, Portobello, Dublin

01 795 8160

catriona.roe@hse.ie

Dr. Siobhan Doherty 

Principal Dental Surgeon - Complaints officer

HSE Dental Services – Kildare & West Wicklow, Naas Primary Care Centre, Naas Primary Care Centre, Vista Primary Care, Ballymore Eustace Road, Naas, Co. Kildare

045 920 868

siobhan.doherty1@hse.ie

Andrea Cullen

Quality, Safety, Service Improvement (QSSI) & Safeguarding Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Oak House, Millennium Park, Naas, Co Kildare, W91 KDC2

045 882 547

QSSI.cho7@hse.ie

Susan Leavy

Health and Wellbeing Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Oak House, Millennium Park, Naas, Co Kildare, W91 KDC2

045 882 552

PQREPSComplaints.HWBCHO7@hse.ie

Mary Choiseul

Health and Wellbeing Complaints Officer

HSE Dublin South, Kildare & West Wicklow Community Healthcare, Oak House, Millennium Park, Naas, Co Kildare, W91 KDC2

045 882 552

PQREPSComplaints.HWBCHO7@hse.ie

The information above is valid as of 14/3/2025 and will next be reviewed on the 13/03/2026. 

If you have any queries in relation to the above information, please contact the Complaints Manager at cho7.complaints@hse.ie