Complaints Management System: Forms

• NIMS CMS setup form - All CMS users must return this form
• Memorandum of Understanding concerning the access to the Complaints Management System between designated staff and the Chief Officer 
  (for non-Complaints Officers authorised to access the CMS
• NIMS Occurance/Complaint created in error - REQUEST FOR DELETION.doc (size 74.8 KB)

CMS Support Form

CMS Support Form.docx (size 32.1 KB) This form should be completed by the Complaints Officer to assist CMS Support Staff. It relates to decisions made by the Complaints Officer during  Stage Two, Assessment Phase – HSE Formal Investigation Process of the complaints process