Module 4 - Communicating with colleagues and supporting teamwork
Communicating with colleagues and supporting teamwork
This skill-building workshop is designed to enhance the ability of participants to communicate effectively with members of an inter-professional healthcare team.
Leaflet
Communicating with colleagues and promoting team work (PDF, 160 KB, 2 pages)
Communication skills for healthcare leaders (PDF, 2.3 MB, 2 pages)
Patient stories videos
Skills cards
Team-based working (PDF, 1.6 MB, 31 pages)
Clinical handover - ISBAR (PDF, 1,14 MB, 2 pages)
Case study
Team-based working (healthcarecoms.hseland.ie)
Videos
Online module
Illustrations
Clinical handover - ISBAR (PDF, 2.82 MB, 1 page)
Situational awareness (PDF, 2.37 MB, 1 page)
Podcast
Team-based working (play.acast.com)
ISBAR3 Deteriorating Patient Handover skills demonstration
Deteriorating Patient Handover skills (video)
Deteriorating Patient Handover debrief sheet (PDF, 323 KB, 3 pages)
ISBAR3 Shift Clinical Handover skills demonstration
Shift Clinical Handover skills (video)
Shift Clinical Handover debrief sheet (PDF, 276 KB, 3 pages)
ISBAR3 Communicating with Colleagues at Discharge skills demonstration
Communicating with Colleagues at Discharge skills (video)
Communicating with Colleagues at Discharge debrief sheet (PDF, 300 KB, 3 pages)
Communication skills for Healthcare Leaders
Videos
Relationship Management (video)
Staff stories videos
Emotional Triggers (video)
Core Emotional Concerns (video)
Nonverbal Communication (video)
Listening Skills (video)
Demonstrating Empathy (video)
Building the Relationship (video)
Sharing Information (video)
Motivating Others (video)
Giving Feedback (video)
Managing Conflict (video)
Skills cards
Communication skills for Healthcare Leaders (PDF, size 3.4 MB, 38 pages)
Posters
Motivating others (PDF, size 1.2 MB, 1 page)
Giving feedback (PDF, size 2.3 MB, 1 page)
Managing conflict (PDF, size 2.4 MB, 1 page)
Managing conflict skills demonstration
Motivating others video debrief sheet (PDF, size 311 KB, 6 pages)
Giving feedback video debrief sheet (PDF, size 336 KB, 6 pages)
Managing conflict video debrief sheet (PDF, size 410 KB, 7 pages)