Module 2 Core Consultation Skills

This workshop builds on the “Making Connections” workshop and introduces participants to the Calgary-Cambridge Guide, a five-stage consultation model, which is very patient centred. This model is practical and incorporates the physical, psychological and social aspects of the consultation.

Leaflet

Core Consultation Skills (PDF, 1.53 MB, 2 pages)

Patient stories videos

Initiating the consultation (Brightcove.com)

Gathering information (Brightcove.com)

Providing information and planning (Brightcove.com)

Closing the consultation (Brightcove.com)

Skills cards

Initiating the consultation

Gathering information

Providing information and planning

Closing the consultation

Providing structure

Calgary-Cambridge Guide (PDF, 625 KB, 2 pages)

Case studies

Initiating the consultation (healthcarecoms.hseland.ie)

Gathering information (healthcarecoms.hseland.ie)

Providing information and planning (healthcarecoms.hseland.ie)

Closing the consultation (healthcarecoms.hseland.ie)

Providing structure (healthcarecoms.hseland.ie)

Videos

Initiating the consultation

Preparation (Brightcove.net)

Establishing initial rapport (Brightcove.net)

Identifying the reasons for the consultation (Brightcove.net)

Gathering information

Explore the patient’s problems (Brightcove.net)

Understanding the patient’s perspective (Brightcove.net)

Providing information and planning

Providing the correct amount and type of information (Brightcove.net)

Aiding patient recall and understanding (Brightcove.net)

Incorporating the patients perspective (Brightcove.net)

Shared decision making and planning (Brightcove.net)

Closing the consultation

Forward Planning (Brightcove.net)

Ensuring appropriate point of closure (Brightcove.net)

Providing structure

Attending to flow (Brightcove.net)

Animation

The Calgary Cambridge Guide (Brightcove.net)

Poster

Calgary-Cambridge Guide Skills - Poster

Illustrations

Gathering Information ( PDF, 1.7 MB, 1 page)

Clinical consultation skills demonstration

Clinical consultation skills video (Brightcove.net)

Clinical consultation debrief sheet (PDF, 323 KB, 5 pages)