Performance Management in the HSE

Performance Management is a process that brings together many people management practices including learning and development.  It is a process which contributes to the effective management of individuals and teams in order to achieve improved levels of individual and organisational performance and development. Performance management is about establishing a culture where individuals and teams take responsibility for continuous improvement of service delivery and of their own skills, behaviour and contributions.

The HSE is introducing a formal Performance Management System in fulfilment of the terms of the Public Service Agreement. The system will cover all grades and professional disciplines and will be introduced on a phased basis commencing with National Directors to grade VIII and equivalent including comparable clinical grades in 2012.

A Guidance Document on the Performance Management System has been developed. This document contains background information on Performance Management, guidance for managers and individuals and related forms. Supporting material is also available in the suite of Appendices.

Please click on the links below to view or download relevant documents and forms.

PMS Guidance Document (This is the complete document including appendices)

Appendix 1 - Performance Review Cycle Form (This is an MS Word version of the form)

You also have the option to view or download individual chapters/sections of the Guidance Document by clicking on the links below.

Contents

Glossary

Chapter 1 - Introduction to the Performance Management System

Chapter 2 - The Performance Review Cycle

Chapter 3 - Managing the PRC Meetings - Guidelines for Managers

Chapter 4 - Managing the PRC Meetings - Guidelines for Individuals

Chapter 5 - Guidelines for Completing the PRC Form

Chapter 6 - Engagement and Feedback

Chapter 7 - Managing Underperformance in the HSE

Appendix 1 - The Performance Review Cycle Form

Appendix 2 - The HSE Values Charter

Appendix 3 - Introduction

Appendix 3 - Section (a) Performance and Development Index

Appendix 3 - Section (b) Personal Development Planning

Appendix 3 - Section (c) HSE Land E-Learning Programmes

Appendix 3 - Section (d) Continuous Professional Development

Appendix 3 - Section (e) Performance and Development Contacts

Appendix 4 - Objective Setting

Appendix 5 - CIPD Employment Engagement Management Competency Framework